PRIVACY POLICY

Privacy Policy

Effective Date: July 1, 2025

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1. Introduction
At Superfrench Canada, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you register for or use our French language learning services, including tutoring, group classes, and self-paced online courses.

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2. Information We Collect
We may collect the following types of personal information:

• Contact information (e.g., name, email address, phone number)

• Billing information (e.g., payment method, billing address)

• Learning preferences and progress (e.g., course history, test results)

• Technical data (e.g., IP address, browser type, usage logs)

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3. How We Use Your Information
We use your information to:

• Provide and improve our French language services

• Communicate with you about your account or courses

• Process payments and manage subscriptions

• Personalize your learning experience

• Send updates, promotions, or newsletters (you may unsubscribe at any time)

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4. How We Store and Protect Your Data
Your data is stored securely using encrypted systems.

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access or disclosure.

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5. Third-Party Services
We may use third-party tools to process payments, manage newsletters, and host online courses (e.g., Zoom, Eurekos, Wix, Constant Contact). These services have their own privacy policies and comply with data protection laws.

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6. Cookies and Tracking
Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and offer relevant content. You can control cookie settings through your browser preferences.

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7. Your Rights
You have the right to:

• Access or correct your personal data

• Request deletion of your data

• Withdraw consent for marketing communications
  To make a request, contact us at info@superfrenchcanada.com.

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8. Children's Privacy
Our services are not directed to children under 13 without parental consent. If you are a parent and believe we have collected information about your child, please contact us.

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9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any major changes by posting the new policy on our website with a revised effective date.

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10. Contact Us
If you have questions about this Privacy Policy, please contact us at:

Superfrench Canada
Dieppe, New-Brunswick
info@superfrenchcanada.com

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